Role Summary

The Sales Operations Coordinator role acts to complete administrative tasks to support Appsbroker’s Account Managers, Directors and customers; to ensure that external and internal customers receive a high level of service and, to facilitate the relationship between customers and Google for Google’s Enterprise licensing.

This is a graduate entry role that will be filled by an ambitious, tenacious individual who will thrive in a customer facing environment. Strong numeracy skills and a logical approach to problem solving are key, as is the desire to improve service quality within a rapidly growing organisation.

Responsibilities

  • Act as the primary contact between Appsbroker and Google for administration of licenses, billing and renewals.
  • Billing and administration of Google Cloud Platform Projects.
  • Work with Appsbroker’s Business Support Services to make sure that all customers are correctly billed and invoiced to continue delivery of service
  • Ensuring all Sales Orders are processed in line with agreed SLA’s & Payment Terms.
  • Maintaining the Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems with new orders.
  • New customer documentation co-ordination.
  • Creation and receipt of of Purchase Orders for Google products.
  • Support the preparation of commercial deals within Appsbroker’s customers to ensure that we are providing the best possible service.
  • Any other sales support related tasks given by the wider sales and solutions team.

 

Skills, Qualifications & Experience

Appsbroker is looking for an individual with the following attributes:

  • Excellent communication & interpersonal skills
  • Strong analytical and problem solving skills
  • Good understanding of how to use spreadsheet tools such as Google Sheets or Microsoft Excel
  • Experience using other productivity tools such as G Suite or Microsoft Office
  • Experience working within a customer services role
  • Self-motivated, confident and results driven
  • ‘Can do’ attitude, with an ability to adapt to change
  • Ability to work hard and deliver results to tight deadlines
  • Line Manager: Head Of Customer Development

Location: Old Town, Swindon
Job Type: Full-Time
Salary: £18,000 - £22,000 based on experience

To apply please submit your CV - thank you.