Role Summary

We are looking for a Technical Author to join our Delivery Team.

You will be involved with creating, editing and updating project and product documentation, release notes and technical support documentation.  The successful technical author will be required to obtain complex information from software developers, testers, product management and support engineers - presenting it accurately in a clear and straightforward style.

 

Required Skills & Experience

 

  • Define and design documentation strategy
  • Managing and advising on documentation quality standards
  • Clarify the completeness, and correctness of all Appsbroker documentation, for both internal use, and for customer consumption
  • Excellent writing/proofreading skills
  • Have a clear and concise writing style with consistent voice and tone
  • Technical authoring experience
  • Experience of working with software products
  • Experience of working with customers and providing professional editorial support
  • An understanding of the complete documentation lifecycle
  • Understand best practice with regard to Technical Documentation
  • Be able to talk confidently with a variety people including engineers and product managers at a basic technical level
  • The ability to prioritise workflows and complete multiple tasks simultaneously to project deadlines
  • Excellent organisational, interpersonal and communication skills
  • The ability to identify important tasks and complete them with minimal supervision
  • Bring innovation to Appsbroker with regards to documentation solutions
  • Support and contribute to assessment and estimation of documentation requirements
  • An adaptable, flexible  and proactive approach

 

Line Manager: Quality Manager
Location: Old Town, Swindon
Job Type: Permanent Full Time
Salary: £35,000 to £50,000 Dependent on Experience

To apply please submit your CV - thank you.